Our service department will be full-responsibly and fast support to every of you technical issues,and provide solution to repair or replace your generator and sub station.

Condition

All Rondhonu Power Ltd. products are warranted in accordance with our warranty terms for                         ( Generator) at least 1000 hours operation and 12 months from date of delivery  whichever date occurs the sooner.
Transformer is warranted 3 years and others equipment’s 12 months from date of delivery. 

We cover all repair Fee

Parts replacement cost and labor fee within warranty coverage will not be charged.

Fast Response time

Rongdhonu Power Ltd. service team will respond quickly to your requirement for repairing damages under warranty and reasonable time when needed to repair the damages.

Damages not in Warranty Coverage:

-Damages caused by accidents, improper operation or unauthorized modification will not be deemed applicable for warrantee coverage. Force majeure such as earthquake, lightning strike, fire, flood, war or other disasters is not applicable for warranty service. Damages caused by modification, replacing spare parts, changing the canopy, engine, alternator, base tank. The running time cannot be read
-Damages caused by insufficient maintenance or improper repair by unauthorized service agent.
-Damages caused by transportation, improper installation, or unauthorized repair Accessories or products are used in violation of the law or for obvious vicious purposes.
-Damages insufficient maintenance, gen-set not maintaining according to manual guide.
-Damages directly or indirectly caused by improper repair and consequent malfunctions and damages are not in the warranty coverage.
-Consumable item such as belt, battery, engine oil, antifreeze, anti-corrosion filters are not in the warranty coverage.
-Warranty does not include the economic loss or extra expenditure caused by gen-set.
Correct operation in accordance with operating manual, operators should also need to conduct regular inspection, adjustment and cleaning of all parts for smooth running and maintaining for the long service life of the machine. In addition, regular maintenance and repair is beneficial to preventing all the parts from early tear and wear.
Please consult with our customer service department at info@rondhonupowerltd.com or call us on 01911820004, 01722684532

Spears 
Rongdhonu Power Ltd. provide genuine parts and accessories to your generator sets and sub stations
Using the genuine spare parts can extend your generator running time, efficiency and reliability. Rongdhonu Power Ltd. is one of the experts to provide you with genuine PERKINS, CUMMINS, VOLVO, DOOSAN, MITSUBISHI, MTU, DEUTZ, WEICHAI and RICARDO engine spare parts. From engine seal to filter, battery to coolant, fuel tank to lubricants and etc.
Also Rongdhonu Power Ltd is also provide you with genuine ACB, VCB,LBS,  MCCB,MCB, Capacitor, Magnetic contract , PFI relay etc. 
Your need is our urgency, Rongdhonu power ltd.service department will quickly response to you enquiry. We will delivery all parts to you by SA Poribohon. (Large quantity by Airmail or sea)
Please contact Rongdhonu power ltd. service team to check the right parts for you. If you need other assistance, please send e-mail to:

We have professional international sales teams,

who are professional in generator set business and experienced in the imported.

who are professional in transformer manufacture  business and experienced in Bangladesh. 

We also have Service Team that is quite responsive to provide Before Service, Service during Sales and After Service.

 

OUR SERVICES INCLUDE:

● Technical and Product support

● Design Support

● Testing

● Training

● Spare parts service

● Maintenance Service

Let’s talk about your
power problems

Our Location

House# 01(2nd Floor), Road#02, Sector#10
Uttara Model Town, Dhaka-1230, Bangladesh

Get Direction

Opening hour

Sat-Thu (9.00-19.00)
Fri (Closed)

Drop a message

info@rongdhonupowerltd.com
01977-820001,01977-820002

Mail Us